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CLIENT CODE OF CONDUCT

At Vintage Violet Beauty, we value kindness, mutual respect, and creating a space where both our guests and our artists feel comfortable, relaxed, and appreciated.

 

These guidelines are here to help us make sure every visit is a positive experience for everyone.

 

1. Appointment Etiquette

  • We kindly ask that you arrive on time for your appointment. If you arrive late, we will still do our best to provide your service, but please note that it may be shortened to respect the next guest’s booking — the full service fee will still apply.

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2. Cancellations & Rescheduling

  • Life happens! If you need to cancel or reschedule, please let us know at least 24 hours in advance to avoid any fees.

  • Less than 24 hours’ notice will result in a 50% charge of the scheduled service.

  • After three continuous late cancellations, we may no longer be able to accept future bookings.

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3. No-Call, No-Shows

  • We completely understand emergencies and unexpected events — they happen! However: the first and second time will be noted on your client file.

  • On the third occurrence, we require payment of 100% of the missed service before booking again.

  • If the fee is not paid, we will unfortunately not be able to accept future bookings

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4. Children in the Salon

  • We love children, but our space is designed to be a calm, safe environment. For everyone’s comfort:

    • Children must remain well-mannered and supervised at all times.

    • Children and extra guests are not permitted in esthetician, waxing, or pedicure/manicure areas.

  • Any guests accompanying you must remain in the waiting area unless invited into the service space.

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5. Respect & Comfort

  • We are committed to treating every client with warmth and respect, and we ask the same in return. This helps us maintain a positive and welcoming atmosphere for all.

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Thank you for understanding and helping us keep Vintage Violet Beauty a beautiful, peaceful place for everyone.

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LET'S GET IN TOUCH

INFO

Inside Soak By CK

6810 Old 28th St SE

Grand Rapids, MI 49546

APPOINTMENT ONLY

Tel: 616.558.4814

SOCIAL
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HOURS

Tuesday - Saturday

9am - 7:30pm

Donut Girl
VVB
--Radiance Redefined--

© 2025 BY VINTAGE VIOLET BEAUTY

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